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POLICIES

Terms & Conditions

When ordering a Rainbow Sensory Gift you will be asked a few simple questions at the checkout to complete your order. 

The items in the sensory bags vary in colour and can vary from the photos on the website. 

The ribbon shades can also vary in colour however will always be alike.

All items in the bags are to be used under the supervision of an adult. 
Please check the items before every use and any signs of deterioration dispose of the items. There is a safety/importance notice included in the booklets and we strongly advise that this is read and understood 

The government website states that 'products intended for use for educational purposes in schools and other pedagogical contexts under the surveillance of an adult instructor' are not considered as toys ... 
Due to the nature of sensory play- some items included in the bags are not considered as 'toys' so do not come marked with a CE mark. 
All items that are CE marked will come with the relevant tags included.

We do not sell sensory wands as forms of teething aids.

We reserve the right to remove any items from the website.

All items include VAT at the standard rate of 20%

All items are sent via Royal Mail and dispatched within 3-5 days.

I am available to contact via our email or through our social media pages for support after purchasing from us.

Privacy Policy

The information collected by Rainbow Sensory Gifts will always be held securely and will not be shared with others. The information is collected and used for completing orders and is directly related to your purchase with us. Any information is only stored for relevant legal requirements.
You may receive promotional emails and offers from us however you can withdraw from these on request.

We request written permission before sharing images on social media.
 The safeguarding of your personal information and privacy is of utmost importance.

This website is tracked via HotJar

Return Policy

If you have any problems with your items please make contact with me as soon as you receive your order so that we can work through any problems.

There is a 30 days return policy and any items that are returned are to be returned in an unused condition.

If an item is returned customers are responsible for postage costs.

If any item is damaged on arrival - you must make us aware within 2 days of receiving your order. Any claims after this will not be honoured, We will replace any items that arrive damaged and we will cover the cost.

Please do include a photograph image and email us at : rainbowsensorygifts@gmail.com